Alior Bank SA faces a multi‑day system outage while its Warsaw office building goes up for sale
On the morning of 3 February 2026, customers of Alior Bank SA found themselves unable to access the bank’s core digital services. The outage, which began in the early afternoon, affected all online platforms—Alior Mobile, Alior Online, Alior Business, Alior Business Mobile, and BusinessPro—leaving both retail and corporate clients without the ability to log in or conduct transactions. The bank’s social‑media announcement, posted on Facebook, confirmed that the issue persisted from approximately 12:00 UTC and that the technical team was working to restore service, without yet providing a definitive resolution time.
The disruption was widely reported by Polish financial outlets. TVN24 described the failure as a “large outage” that prevented users from logging in on multiple devices. Bankier.pl noted that the bank’s website was down and that customers were repeatedly denied access to internet banking and the mobile app. Independent monitoring services such as Downdetector also recorded a surge of user complaints, underscoring the breadth of the problem.
Despite the inconvenience, the outage did not appear to trigger any significant market reaction. Alior’s shares, listed on the OTC Bulletin Board, traded at USD 14.74 on 1 February 2026, within a 52‑week range of USD 11.912 to USD 17.11. Market capitalization remained steady at USD 3.85 billion, reflecting the bank’s established position within Poland’s banking sector.
While the bank was focused on restoring its digital infrastructure, another headline captured investor attention: Alior Bank had initiated the sale of a sizeable office building in the heart of Warsaw. The property, situated on Towarowa Street near Ronda Daszyńskiego, covers a usable area of 10 878 m² on a plot of 3 974 m². The eight‑storey structure, including one basement level, is positioned in the dynamic Wola district, a prime location for commercial real estate.
The decision to divest the property aligns with a broader strategy of portfolio optimisation. By monetising a high‑value asset, Alior can redirect capital toward core banking operations or potential expansion into new digital services—particularly pertinent given the recent outage’s exposure of vulnerabilities in its IT systems.
From a financial‑fundamentals perspective, the bank’s diversified business model—encompassing Retail, Corporate, and Treasury activities—has historically provided resilience. Its range of products includes savings and current accounts, term deposits, housing and car loans, working‑capital financing, credit cards, brokerage services, investment funds, and foreign‑currency offerings. The sale of the Warsaw building is unlikely to materially affect these revenue streams, though it will adjust the balance sheet by reducing property holdings and increasing liquidity.
In conclusion, Alior Bank SA encountered a significant operational setback on 3 February 2026, temporarily suspending its digital banking services. Simultaneously, the bank moved to divest a key real‑estate asset in Warsaw, signalling a strategic shift toward greater operational focus and asset optimisation. Stakeholders will be watching closely to see how the bank addresses its technological shortcomings and integrates the proceeds from the property sale into its broader growth plan.
